Client stories

Evidence from partner meetings

Quotes and longer stories from consulting firms that used our diagnostics, utilization reviews, margin packs, and retainers.

“The diagnostic forced us to look at cycle time the way we look at fees. We had known certain clients ran long; seeing the idle weeks between kickoff and first deliverable made the partner table change staffing rules within a month.”

Siriwan Chaiyaporn · Managing Partner, Regional strategy boutique, Bangkok · Service Delivery Diagnostic

“I asked for utilization charts and received something more useful — role-level boards with notes on assignment design. One mild reservation: we needed an extra week to clean project codes before the visuals made sense. Once that was done, the briefing landed cleanly.”

Anand Prasert · Delivery Director, Operations consulting practice, 45 consultants · Utilization Review

“Our finance partner used to bring spreadsheets that nobody read. The margin visualization pack turned forty closed projects into a story we could debate in under an hour. Write-offs stopped feeling mysterious.”

Pimchanok Lertwilai · Finance Partner, Mid-size advisory firm, Bang Na · Project Margin Visualization

“The monthly retainer keeps a steady rhythm. Packs arrive before the partner meeting, we spend twenty minutes on the live walkthrough, and we leave with two actions — not a binder of charts.”

Jonathan Hale · Practice Lead, Cross-border consulting desk, Bangkok · Partner Briefing Retainer

Longer engagements

Two delivery stories

From scattered timesheets to a partner-ready diagnostic

A 38-person advisory firm in Greater Bangkok commissioned a Service Delivery Diagnostic after two consecutive quarters of healthy fees but rising write-offs.

Challenge. Time lived in one system, fees in another, and project stages were coded inconsistently. Partners disagreed on whether the issue was pricing, staffing, or client behavior.

Work. Linkpathbase ran a four-week diagnostic: mapped project IDs, built utilization and cycle-time boards, and annotated write-off clusters by phase. The closing briefing used printed boards so partners could mark priorities in the room.

Outcome. The firm introduced a kickoff checklist and capped overlapping starts for senior consultants. Write-offs on new engagements fell in the following quarter; partners kept the visual format for monthly reviews.

Engagement: Service Delivery Diagnostic

Stabilizing the partner table with a monthly pack

A multi-practice firm wanted a shared delivery view without hiring an internal analytics desk.

Challenge. Each practice lead brought different spreadsheets. Meetings drifted into anecdotes. Hiring decisions lacked a common picture of bench pressure.

Work. We set a Partner Briefing Retainer with six fixed pages and a short live walkthrough. Contents stayed stable for three months so partners learned the layout before we adjusted metrics.

Outcome. Hiring discussions now open with the utilization and pipeline-load pages. Practice leads still disagree — but they disagree on the same numbers.

Engagement: Partner Briefing Retainer